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Socrata

Wednesday, September 12, 2012

Top 10 Reasons People Contact Somerville's 311 System

Why do people contact Somerville's 311 constituent services hotline? Pothole complaints are a top-ten reason. Rodent complaints barely make the top 20. You may be surprised by the leading reason.

Potholes, missed trash pickups and illegal parking: All three are some of the top ten reasons Somerville residents contact the city's 311 constituent services hotline. But the number one reason is something you might not have thought about. Or, judging by the numbers, I'm the only one in the entire city who hasn't thought about it; almost everyone else has. Calling to get a TV or computer monitor picked up is the number one reason people get in touch with 311 in Somerville, according to data available on Somerville's new Socrata data portal, which you can access here.  The data portal provided information about 311 cases from the beginning of 2009 through July of 2012, and we organized the data to see the main reasons people contact 311. …

FRED

4:01 pm on Wednesday, September 12, 2012

SOME ONE GET OUT SIDE ON TRASH DAY LL PAST FINES I SEE NO FROM CITY IM TAX PAY I WANT SOME DO THEY JOB KILL RATS THEY ALL OVER SOMERVILLE GUSS THEY NOT PAY RENT OUT SUDE GO RT   more ›

Thursday, August 30, 2012

Somerville's OpenData Portal Launches, Webinar on Sept. 20

The city will host a webinar on Sept. 20 to talk about the new Socrata OpenData portal.

Somerville has launched its Socrata-powered OpenData portal, according to an announcement from the city. The portal is designed to provide residents with data about the city's 311 system, city budget, the departments of Public Works, Traffic and Parking, and Inspectional Services, the 2011 Wellbeing Survey and the most recent ACE (Accurate, Courteous, Easy) Service Scorecard, according to the announcement. It's the first Socrata-based open-data portal in New England, the announcement says. Other cities, like Chicago, Seattle, San Francisco and New York use the system. You can visit the portal at https://data.somervillema.gov/. Somerville has also scheduled a webinar for Sept. 20, at 11 a.m., to talk about the portal. You can sign up for …

Austin

7:06 pm on Thursday, August 30, 2012

Just wanted to let people know one of the most useful parts of Socrata is the 311 Explorer. It allows you to dig down deeper into the calls for service in your area and it is very informative (and easy to navigate). Here is the link: https://data.somervillema.gov/apps/311-explorer   more ›

Wednesday, August 22, 2012

Somerville's 'OpenData' Cloud-Based Portal Coming Soon

Residents will be able to look at 311, Department of Public Works and other data using an online portal. A software issue delayed its launch.

Somerville planned to launch it's "OpenData" cloud-based portal in July, but that launch has been delayed because the portal's developer and host, Socrata, Inc., has been dealing with a software licensing issue, according to Jaclyn Rossetti, a spokesperson for the city. It sounds like that issue is now resolved, and the portal will be launching very soon, Rossetti said. She said the city's data is ready to go and the portal could launch in a matter of days. Once launched, residents will be able to create an account and look at a variety of city data. At first, most of the data will come from the city's 311 system and Department of Public Works, Rossetti said. Eventually, residents will be able to look at Somerville crime statistics, …

Joe Beckmann

9:08 am on Wednesday, August 22, 2012

How much is the Socrata contract worth? And what are the metrics the city used to derive whether it would be worth that price? If you can't prove the value of data, it's not got any.   more ›

Friday, June 15, 2012

Somerville to Launch "OpenData" Cloud-Based Portal in July

Residents will be able to view 311 data, crime statistics, government spending information and more.

Residents interested in tracking government spending, crime statistics or 311 constituent services data will have an easier way to do it this summer. According to an announcement from the city, Somerville is launching an "OpenData" cloud-based portal in July that will allow the city to share an array of data and information with the general public. The announcement says Somerville will be the first community in New England to use the cloud-based portal, which is developed and hosted by Socrata, Inc,. a Seattle-based company. Other cities in the country, such as New York, Chicago, Seattle and Baltimore already use the system, the announcement says. According to the announcement, some of the information residents will be able to access using…

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Chris Orchard

10:54 pm on Thursday, August 16, 2012

Hi Jonah, Very good question. I'll look into it.   more ›

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