Top 10 Reasons People Contact Somerville's 311 System
Why do people contact Somerville's 311 constituent services hotline? Pothole complaints are a top-ten reason. Rodent complaints barely make the top 20. You may be surprised by the leading reason.
Potholes, missed trash pickups and illegal parking: All three are some of the top ten reasons Somerville residents contact the city's 311 constituent services hotline. But the number one reason is something you might not have thought about. Or, judging by the numbers, I'm the only one in the entire city who hasn't thought about it; almost everyone else has. Calling to get a TV or computer monitor picked up is the number one reason people get in touch with 311 in Somerville, according to data available on Somerville's new Socrata data portal, which you can access here. The data portal provided information about 311 cases from the beginning of 2009 through July of 2012, and we organized the data to see the main reasons people contact 311. …
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FRED
4:01 pm on Wednesday, September 12, 2012
SOME ONE GET OUT SIDE ON TRASH DAY LL PAST FINES I SEE NO FROM CITY IM TAX PAY I WANT SOME DO THEY JOB KILL RATS THEY ALL OVER SOMERVILLE GUSS THEY NOT PAY RENT OUT SUDE GO RT more ›